TelDig Utility solutions enable utility companies to easily dispatch locate requests and manage their workforce in the excavation and locate industries. Using these products, one call members and locators can sort, edit and dispatch locate requests manually or automatically.
The Utility suite of programs also makes it possible to visualize the locators' daily workload on a map, allowing you to instantly spot late or soon-to-be-late tickets. Simple color coding of the tickets lets you see how close the tickets are to their due date, and helps avoid costly delays.
TelDig Utility has a flexible architecture and is fully configurable. With efficient tools such as a ticket search engine, a sketch editor, a billing module, damage and locate reports, and geolocation features, it is the most complete software of its kind.
TeDig Mobile is an easy-to-use software product that enables locators to work remotely on a laptop computer, on the dig site or anywhere else. This application communicates with TelDig Utility to send tickets from the call center to the locators and vice-versa. TelDig Mobile manages sketches and offers a sketch editor, which includes a full set of standard templates as well as the ability to create custom templates.
TelDig Damage provides users with a virtual access to data pertaining to underground facility damage. Claim agents and damage investigators can input data and send it to the office staff for them to transmit the information to the insurers, legal department, accounting department, etc.