Many US and Canadian utilities rely on Olameter to supply the clerical and systems personnel, as well as the software, hardware, and IT infrastructure to perform these key back-office functions.

Olameter’s office services include:

  • Billing solutions
  • Call center operations
  • Document fulfillment and archiving

These services can be provided as a permanent solution or on an interim basis in order to help the utility deal with a difficult transition.

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Billing 

Olameter offers a full-service billing solution on an application service provider (ASP) basis.  In addition to generating invoices, we can also process payments and administer collections.

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Call Center Operations

Olameter’s call center operations are used to support a broad array of utility functions: billing, collection, and after-hour calls.  We often work on special projects involving field services.

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Document Fulfillment

Olameter helps utilities deal with direct mailings, whether associated with normal billing or special programs.  Working with sub-contractors, we provide bill design, printing, insertion and mail finishing.

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