Information Technology (IT) refers to the process of monitoring the status and controlling the performance of the tools and infrastructure used by our employees, as well as by our utility customers or their contractors. This includes the following elements:
- Software applications
- Servers and adjunct devices (power supply, cooling systems, etc.)
- Wired and wireless communications networks
- Edge devices that are connected to those networks
Operational Technology (OT) is concerned with the day-to-day monitoring and operation of the utility’s distribution network itself. These include the Distributed Energy Resources (DER) that are connected to it, and may very well belong to the ratepayer rather than the utility. The kinds of devices involved may include:
- electric vehicle chargers
- HVAC thermostats
- solar panel inverters
- battery storage units
- valves & reclosers
Olameter currently supports a number of vendors’ proprietary signaling platforms. Ideally, all of these devices will migrate to a standards-based open-sourced IoT Platform as this simplifies systems integration.
Olameter’s IoT Platform uses open standards / protocols to let utilities take back control of their communications infrastructure. It lessens their dependence on restrictive carrier agreements, as well as on vendor-supplied proprietary signaling systems.
Network Operations Center
Olameter’s Network Operations Center (NOC) monitors and controls the core systems, the servers and their environments, the telecommunications networks and the edge devices used by Olameter personnel, utility clients and contractors.
Spatial Data Infrastructure
The Spatial Data Infrastructure is being designed to allow Big Data files drawn from diverse sources and different formats to be correlated geospatially and analyzed.
Many distribution utilities rely on Olameter to meet some of their specialized systems needs. This can take two forms: managed hosting of systems owned by the utility, or managing those systems using a Software-as-a-Service (SaaS) model.
Olameter’s Workforce Management System assigns work orders, dispatches personnel and tracks vehicles. It is also the front end for a series of tools designed to collect, store and correlate field data.
Olameter’s IT Help Desk supports these offerings 24 hours a day, every day of the year.