Enhance Meter Reading Efficiency
Olameter hires, trains, tests, equips, and supervises the field personnel required for manual and automated meter reading for residential, commercial, and industrial utility customers. We provide reliable and accurate meter readings for electric, gas, and water utilities located across North America.
Our comprehensive quality assurance programs include performance monitoring and audits to help ensure that our meter reading quality will meet and exceed your utility’s strict standards and Service Level Agreements (SLAs).
Through our deep meter reading experience, Olameter has developed processes and methodologies which are widely regarded as best practices for the industry. Olameter has the capability to:
- Supply and program data capture devices, including integration with your utility’s billing systems
- Analyze and continuously optimize meter reading routes
- Document premise-related access issues and safety hazards
- Document and field audit all anomalous meter readings that fall outside preset hi-lo values
- Provide disconnection and collection services backed by inbound and outbound call center services
- Integrate digital image and capture into client’s error detection and check read process
- Provide comprehensive customer care and call center services
- Ensure safety, quality, and performance through quality assurance programs
- Carry out theft detection initiatives
- Implement and support proprietary universal meter reading interface software